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Jennifer Gibbon

Support Specialist

My financial services career started over 10 years ago in a contact centre answering calls and assisting both direct clients and Financial Adviser with pension enquiries.

I became the quality expert and then went on to work in back office processing which started my administration career within St.James's Place.

With this background I have excellent knowledge of the major financial regulation and practices required to succeed, but for me, getting the right outcomes for clients has always been key in whichever role I am doing.

I work well as part of a team, but am also a forward thinker who enjoys using my own initiative.

Outside of work I enjoy socialising and spending time with friends and family. I love to travel and look forward to getting to more places around the world hopefully in the near future.


Sector Experience

Pensions Customer Service

Senior Telephone Associate & Quality Expert

Leads Associate for New Business

New Business Administration Support


Media & Communication graduate from University of Stirling

Silver Accreditation as part of SJP Development Framework